Backend Bitch
with Rachel Duxler
— A multi-6-figure business owner should not require a 5-hour crisis meeting to use its own damn CMS!
The ‘Backend Bitch Makeover: I’ll Un-fuck Your Systems, Automate Your Sales Pathway, and Give You Your Sanity Back — with as little from you as humanly possible.
** By Application Only → A handful of builds each quarter
The Problem
You left the corporate world for freedom - not to become the full-time customer service rep, tech support line, and booking coordinator for your business. If every sale still depends on you answering DMs, manually sending links, clarifying offers, fixing backend issues, and guiding people one-by-one to the checkout, you’re not running a streamlined business. You’re holding together a hot mess with sheer force of will.
You’re probably leaking sales if:
Your buyer has to dig to figure out what you sell
Your website and Instagram don’t clearly guide people to the next step
Your offers are positioned in a way that confuses people instead of converting
You spend way too much time answering DMs, sending links, and explaining how to buy
Your booking, checkout, email, and follow-up process depend on your constant attention
Your brand says premium, but the buying experience says, “you’re on your own, bitch”
We clean up the backend, tighten the sales path, and streamline the systems so you can run your business from your phone — without it running you.
How Did I Get Here?
This work didn’t come out of nowhere.
I’ve spent years inside both worlds — the personal growth and embodiment space, and the technical world where systems either work… or they absolutely do not.
And over and over, I saw the same thing: brilliant, capable women becoming the bottleneck in their own business because the backend couldn’t support the brand.
I got obsessed with solving that.
Because when the structure is shaky, everything takes more energy than it should. Leads slip through the cracks. Admin piles up. Simple things feel harder than they need to. But when the systems are clean, the whole business moves differently. It breathes differently.
That’s the work I do now: building strong, supportive backend infrastructure for women who are done duct-taping their business together and ready for systems that can actually hold their growth.
I bring over 20 years of experience as a full-stack web developer, with deep knowledge of HTML, CSS, JavaScript, API integrations, and the logic that makes platforms, automations, and digital ecosystems actually function. In other words, I know how to take the corporate out of your systems without sacrificing strength, strategy, or scalability.
That’s the heart of this work.
What This Is
The Backend Bitch Makeover is a short, strategic sprint designed to fix the friction points that are slowing down your sales, muddying your brand, and keeping your business overly dependent on you.
We use the 'Bitch-to-Boss' Architecture.
Most tech people change the oil. I look under the hood, rewrite the logic, and rebuild the path so your business can move without you manually pushing it forward every day.
Step 1: The Integrity Audit
We find the leaks across your sales path, offer flow, brand touchpoints, and backend systems.
Step 2: The Logic Build
We connect the pieces that need to talk to each other — inquiries, content, booking, payment, email, automations, and follow-up — so the buyer journey actually makes sense.
Step 3: The Mobile Command Center
We simplify the setup, so your business is easier to manage, monitor, and lead from your phone. We’re taking the corporate out of your business without taking the structure out of your business.
Who Is This For?
This is for you if:
Your business is actively growing, and your backend needs to grow with it
You’re launching, refining offers, or changing your sales path
You want someone who can see both the strategy and the tech
You don’t want to explain your whole business to a random contractor every time something breaks
You want your website, checkout, booking, email, automations, and backend to actually support the business you’re becoming
This is not for you if:
You think everything in your business is “fine.”
You are a “and then I need this” person at the last minute
You’re okay with having someone take weeks to build your back end
Your business constantly changes ideas every week.
What We Refine
We’re not just cleaning up loose ends — we’re upgrading your entire business experience.
Depending on your business, that may look like:
making it ridiculously easy for people to know where to go and how to pay you
tightening the journey from “I’m interested” to “I’m in”
refining your online presence so your business feels clear, elevated, and premium
simplifying your tech and platforms so the backend actually supports your growth
optimizing your pages and touchpoints so they convert without constant babysitting
anchoring your pricing in self-respect and clean positioning
removing friction so sales happen faster, smoother, and with less effort
Every sprint is tailored, but the goal is the same: clean up the hot mess express and turn it into a smooth, sparkly butterfly business.
The Result
The outcome isn’t just a tidier backend — it’s a business that feels more refined, more functional, and far more supportive of your growth.
By the end of the sprint, you’ll have:
clarity about your backend ecosystem and what to keep, retire, or evolve
more seamless client pathways that reduce friction in the buying process
a stronger sense of cohesion across your brand and customer experience
more freedom to operate as the CEO, not as the constant middleman
The result is a business that feels:
streamlined
spacious
polished
easier to lead
easier to scale
easier to buy from aligned with the caliber of the work you do
The ‘No Bottleneck’ Back End Menu
Your business should not need you to manually remember, chase, patch, and push every moving piece forward.
The No-Bottleneck Backend Menu is for business owners ready to create a clearer path from interest to payment—with systems that support the way you want to lead.
0. Backend Bitch Integrity Audit — $497
For the business owner who knows something is off, but needs clarity on what is actually breaking down before paying to fix the wrong thing. We identify the friction across your offer flow, sales pathway, website, client journey, and backend—then map the highest-leverage next move.
You leave with: a prioritized roadmap and a recommendation for the right Bitch-to-Boss pathway.
1. Basic Bitch Setup — $1,200
One focused fix for one backend bottleneck. For the business owner who knows exactly what is not working and needs one essential piece cleaned up, connected, or automated. This is not a full rebuild. It is a contained setup project designed to remove one point of friction from your business.
Examples of a Basic Bitch Setup:
Cleaning up a booking and payment process
Setting up one essential automation
Creating a simple inquiry-to-client flow
Fixing a broken checkout or confirmation process
Organizing one area of your backend so it is no longer held together by duct tape and panic
Includes:
One clearly defined backend setup project
Relevant booking, payment, workflow, or automation cleanup
A simplified client/customer pathway for that specific project
Standard turnaround
Best for: “I do not need the whole empire rebuilt. I need this one thing to finally work.”
2. Backend Bitch Makeover — $3,000
For the business owner who wants the full lead-to-paid-client pathway built, cleaned, automated, and organized.
Includes:
Full sales pathway setup
Booking process optimization
Payment/checkout flow
Backend organization
Automations 1 x 60-minute sales/pathway strategy call
2–3 revisions
1-week turnaround
Best for: “I want someone to come in, un-fuck the sales backend, and make the path from interested lead to booked/paying client actually work.”
3. Rush Backend Bitch Makeover — $4,500
The same focused pathway rebuild—handled at the front of the line. For the business owner with a time-sensitive launch, broken sales flow, or urgent backend situation who needs one clear pathway handled now. You receive everything inside the Backend Bitch Makeover, with priority scheduling and accelerated delivery.
Includes:
Everything inside the Backend Bitch Makeover
Front-of-line scheduling
Priority communication during your project
2–3 business-day turnaround once all access, assets, copy, and decisions are received
Please note: Rush means faster delivery, not expanded scope. This offer still includes one defined offer or client pathway. Available only when capacity allows.
Best for: “This is costing me time, sales, and sanity—and I need it handled yesterday.”
4. Full Website Build + Custom Backend Ecosystem — Starting at $7,500
A digital business home that can hold the level of growth you are stepping into. For the entrepreneur who needs more than one pathway fixed: a strategic website, expanded offer ecosystem, multiple pages, more complex buyer journeys, or a full backend rebuild. This is where we look beneath the surface, rewrite the logic, and build a digital world that reflects your brand, supports your offers, and gives buyers a clear next step.
May include:
Custom website design and build
Multi-page sales architecture
Offer suite and buyer-journey strategy
Multiple booking, payment, and onboarding flows
Backend organization and automation
Expanded email, CRM, or client experience systems
Every project is custom scoped based on your business, goals, and current ecosystem.
** A Backend Bitch Integrity Audit is required before a custom scope is created. Included in price.
Not Sure What Needs to Be Fixed First?
Start With the Backend Bitch Integrity Audit — $497
For the business owner who knows something is off—but is not sure what is leaking sales, creating friction, or keeping the business overly dependent on her.
During this strategic session, we look under the hood of your offers, sales path, brand touchpoints, website, and backend.
You will leave knowing what needs attention first and what Bitch-to-Boss pathway is most aligned for your next level.
You’ll leave with:
Clarity on the biggest friction points in your business
A prioritized list of what to fix first
Insight into what is leaking time, trust, leads, sales, or energy
A clear recommendation for your next best step